Building Bonds Project CIC will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect personal data about you which enables us to best support you and your family. This will include some sensitive information that you disclose to us, as well as basic information such as name, address, email, phone number. The information you disclose to us is at your own discretion (or you will have given permission for your health care professional to disclose on your behalf) and will be treated in the strictest confidence.

Why we need your data

We need to know your personal data in order to provide you with the best service we can to help you and your family . We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

What we do with your data

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

The companies that we use which are based in the United States of America all have Privacy Shield Certification.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The other information we collect will be subject to the same schedule.

What we would also like to do with your data

From time to time it may be necessary to share your data with other relevant bodies. However, this would not be done without your express permission and only when deemed absolutely necessary.

What are your rights?

If at any point you believe the information we possess on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office at